Knowledge/Fault finding/Reading Braemar ICS fault codes off the board LEDs

Reading Braemar ICS fault codes off the board LEDs

The ICS control board shows its codes as flashes. Each green flash on the LED marked PWR is 10, and each red flash on the one marked HT is 1. So one green and eight red is FC18. The red FLT LED shows the lockout condition. The layout varies between single stage, two stage and modulating boards.

Green PWR flash
10each flash
Red HT flash
1each flash
Service PIN
7378MagIQtouch, coolers and heaters
Fault log holds
10 codesmost recent

How do you read a Braemar ICS code?

The codes aren't on a screen. You count flashes, and the two LEDs work as tens and units. The green one marked PWR counts the tens, the red one marked HT counts the units, and the red FLT LED tells you which lockout condition it's sitting in.

So a single green flash followed by eight red flashes is FC18, condensate detected during start. Two green and three red is FC23, room fan not running. It feels odd the first time. After that it's quick.

The three lockout levels

Braemar ICS fault code guide. The MagIQtouch service PIN is 7378 and it's the same across coolers and heaters.
LevelReset byHow
L0ItselfAutomatic reset
L1The userMagIQtouch Retry, or hold the ICS RESET button 1 to 2 seconds
L2A technicianSettings, Service, heater, PIN 7378, Reset Lockout Status

Which code should you chase first?

Seeley International owns the Braemar brand, and Seeley's own advice here beats most troubleshooting guides. The fault log holds the ten most recent codes, and the instruction is to find the earliest recurring fault code.

In most cases the earliest code is the real problem. The later ones are knock-on faults caused by it. Chase the newest code and you'll spend your afternoon on a symptom.

  1. Pull the log before you touch anythingTen codes, in order. If you reset first you've thrown away the evidence.
  2. Find the earliest recurring codeNot the most recent, and not the most alarming. The one that keeps coming back first.
  3. Fix thatThen see which of the others disappear on their own. Usually most of them.
  4. Clear the fault history before you leave siteSo the next person, including future you, is reading this visit rather than the last three.

Straight from the manual

Don't keep resetting a heater without finding the cause

It's tempting, especially on a cold day with an unhappy customer standing next to you. The manual puts it bluntly. "Do not repeatedly reset a heater without identifying the cause of the lockout."

The lockout is a safety function doing its job. Keep resetting it and you're relighting a burner the board has already decided isn't safe. There's even a code for it. FC49, five lockouts within 15 minutes.

If you can't find the cause on site, isolate the heater and come back with the part. That's a better conversation than the alternative.

Which codes look like a dead board but usually aren't?

There's a family of codes that look like board failures and usually aren't. Here's Seeley's list of the most common causes of FC22 and FC50 to FC63.

  • Unstable mains supply
  • A failed transformer
  • Moisture in the ICS board
  • A damaged MagIQtouch cable
  • The heater configured wrong
  • Corroded connectors
  • External components loading up the board's voltage rail
  • Early ICS software versions

Their conclusion is the bit to remember. Always inspect power quality, communication wiring and external circuits before condemning the ICS board. The same goes for the pressure codes. Always inspect the complete pressure and airflow path before replacing components.

Which codes cover which part of the heater?

Condensed from the Braemar TQ and TQM ICS fault code guide. Always read the full entry for the exact model and board in front of you.
RangeWhat it covers
FC01 to FC03Low pressure switch
FC04, FC05, FC09, FC15, FC16Thermistor and temperature sensing
FC06, FC07, FC11Ignition and flame detection
FC08, FC17, FC18Condensate
FC10, FC19Heat exchanger (HX) over temperature switches OT1 and OT2 open
FC12 to FC14High pressure switch
FC20, FC21Flame rollout, during start and during run
FC22Supply voltage out of range
FC23, FC24Room fan not running, or running backwards
FC31 to FC39, FC45, FC64Combustion air and combustion fan
FC49Five lockouts within 15 minutes
FC50 to FC63MagIQtouch communication and internal ICS
FC70 to FC78Flame circuit monitoring

Had a fault that didn't make sense?

The ones worth talking about are the ones where the code pointed one way and the cause turned out to be somewhere else entirely.

Send it through. If enough people have hit the same thing it becomes a page.

Who this is for: small and medium HVAC contractors in Victoria. If you're a homeowner after a rebate or a repair, you need a licensed contractor, not us, and yours can point you the right way.

Have a chat with Kevin

Kevin reads every one of these himself and calls back. No newsletter, no sales sequence.

Or call Kevin on 0408 624486

Review date: 1 April 2027. Figures in this area change without much notice and this page carries some that will go stale. Every number above is dated and sourced so you can check it yourself. If you find something out of date here, tell us and we will fix it.