The 10 Golden Rules of Being a Tradie

Good tradies know their trade, but great tradies know how to run a business. Master customer relationships, leadership and planning to build a profitable, sustainable business that supports your future.

  1. 1

    If you're going to be more than 10 minutes late … let them know.

    It's common courtesy.

  2. 2

    Protect their home like it's your mum's.

    Respect their home, protect their belongings.

  3. 3

    Explain the problem before you fix it.

    Build trust through understanding.

  4. 4

    Under-promise and over-deliver.

    Stop making promises you can't keep.

  5. 5

    Return every call or message within 2 hours.

    Communication is part of the job.

  6. 6

    Look the part.

    First impressions matter.

  7. 7

    Follow up.

    At every stage, all the time.

  8. 8

    Own your mistakes. Fast.

    Take responsibility and put it right.

  9. 9

    Ask for a review.

    Referrals are great, but a genuine 5-star review is better.

  10. 10

    Work for a living. Don't live for working.

    Build a business that works for you.

Want a hand putting these into practice?

For a confidential chat, call Kevin on 0408 624486. No obligation, no sales pitch.

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