The HVAC Contractor's Survival Guide
25 questions. Some you will answer yes. Some you will answer no. Some might make you uncomfortable. That is OK.
- Free, and free to keep
- Three jobs that went wrong, with the actual numbers
- No pie charts and no buzzwords
Before you read it
This is not another business book. There are no pie charts. No buzzwords. No synergise your value proposition.
Just 25 questions. Some you will answer yes. Some you will answer no. Some need more than a yes or no. Some might make you uncomfortable. That is OK.
If this guide helps you improve just one part of your business, its job is done.
Here are all 25 questions
No teasing, no gating. Read them right now. Ask for the book and Kevin will send you the full designed version himself.
You do not have a sales problem
- Do you know your conversion rate?
- How many times do you follow up a quote?
- Can you explain in one sentence why someone should choose you instead of your competitor?
Wouldn't business be great if we didn't have to deal with customers?
- Do you have customers you would happily never work for again?
- Do you ask every happy customer for a Google Review?
- When was the last time a past customer heard from you?
The technical stuff
- When was the last time you had someone review one of your designs?
- Have you ever lost money because of equipment selection?
- Are you saving your customer money, or costing them comfort?
Suppliers, what do they really want?
- Do you know exactly how much you spent with each supplier last year?
- What do I need to do to qualify for a better deal?
- Is price everything?
- Are you buying from three suppliers because that is what you have always done?
Profit
- Do you know which jobs actually make you money?
- When was the last time you increased your prices?
- Are you discounting before the customer even asks?
The big, scary M word
- Can someone tell what your business does in 10 seconds from your website?
- Do you post completed jobs online?
You
- When was your last day off?
- Can your business run without you?
- Do you spend more time working in your business than on it?
Looking forward
- Where do you want your business to be in three years?
- Do you actually have a plan, or are you just hoping things work out?
- If you had to start your business again tomorrow, what would you do differently?
- If someone with 30 years in HVAC gave you one hour of their time, what would you ask?
Three years from now you will either have a better business, or you will still be dealing with the same problems.
Kevin James, Chapter 10
Joining is free, and this is what you get
- The HVAC Contractor's Survival Guide, as a PDF
- The network's Facebook group and LinkedIn page
- Monthly newsletters with practical business tips
- Industry news and product updates
- An invitation to put your own questions up for discussion
- The Friday funny pic competition