About Kevin James

More than 30 years in HVAC, on both sides of the desk.

In his own words

I have spent more than 30 years in the HVAC industry. I have worked mostly in equipment supply with some time in contracting a while back. I have met, talked to and done business with hundreds of HVAC contractors and learnt a lot from them all. I have made plenty of mistakes along the way just as they have, but hopefully I have learnt from them rather than pretending they did not happen.

Over the years I have sat on both sides of the desk. I have seen what successful contractors do differently. I have also seen the mistakes that quietly cost businesses thousands of dollars every year.

This is where HVAC Advantage came from. Listening, watching, and understanding what works and what does not.

What it's not

HVAC Advantage is not an installer and we don't sell air conditioning equipment. We're not a wholesaler, manufacturer or supplier, and we're not here to push a particular brand or product because someone wants us to.

If you need a second opinion on a system design, equipment selection, pricing, customer conversation or supplier deal or you need someone who can give you an honest answer, that's us.

Sometimes the answer might be, “Yes, that's the right equipment for the job.”

Sometimes it might be, “Have you considered another option?”

And sometimes it might simply be, “I'd have another look at that before you order it.”

That's the value of having someone in your corner who isn't trying to sell you something.

HVAC Advantage is about helping HVAC contractors make better decisions, avoid expensive mistakes, improve the way they deal with customers, buy smarter, make more profit and take back some control of their business.

And yes, we'll talk about products, suppliers and what's happening in the industry. But we'll call it as we see it.

The moment HVAC Advantage becomes an advertising vehicle for a supplier, it loses the thing that makes it valuable, our independence.

That's something we intend to protect.

More leads do not always make more sales. Better conversations do.

Kevin James, Chapter 2

The vision

To become Victoria's most trusted independent network for HVAC contractors by helping good tradies build great businesses through practical advice, shared experience and genuine industry support.

Who it is for

Contractors who want to build a better business. Specifically, anyone who wants to:

  • Win more of the right work
  • Improve profitability
  • Buy smarter
  • Reduce costly mistakes
  • Improve customer satisfaction
  • Stay informed about industry changes
  • Learn from other contractors
  • Build a business that gives you more freedom and less stress

Start with the guide

25 questions, three stories from Kevin, and no cost.