Knowledge/Accreditation and audits/If your accredited person loses accreditation, the offence is yours
If your accredited person loses accreditation, the offence is yours
If the accredited person (AP) you install for loses its accreditation and you keep doing Victorian Energy Upgrades (VEU) jobs for them, you're the one breaking the law. Section 15B makes it an offence to do a scheme job (a prescribed activity) for someone who isn't accredited. 60 penalty units for an individual, 240 for a company.
- Section
- 15Bworking for someone who isn't accredited
- Penalty
- 60 / 240penalty units, individual / company
- At $209.10 a unit
- $12,546 / $50,1842026-27 unit value
- Suspension can be
- Immediatebefore the AP gets its say, s14AB
Why installers rarely hear about this
Most of what's written about VEU compliance is written for APs. If you install under someone else's accreditation, the risk that sits on you is different, and we've found very little written about it.
Here it is. Your legal position depends on someone else's accreditation staying valid, and you've got no say in whether it does.
Under section 14AB the Essential Services Commission (ESC) can suspend an AP on the spot, before it gets a chance to argue its case. Section 14 also lets the ESC suspend or cancel an accreditation and ban the AP from applying again. The March 2026 cases show how fast it can move once it does.
And the certificates can go too
The second risk is about money, not the law. If an AP's accreditation collapses, certificates already created for finished jobs can be refused registration. In the two March 2026 cases that was 2,586 certificates in one and 48,550 in the other.
Certificates refused that way can sit behind real installs, done properly by installers who'd finished the work. A sound install doesn't rescue a certificate when the accreditation behind it fails.
So if your AP goes down, you can be hit with the offence, lose the certificate value on jobs you've finished, and lose your future work, all at once.
What can you actually do about it?
To be straight with you, we couldn't find any register of suspended APs, or any published procedure for checking one out. So I'm not going to hand you a checklist that pretends to more certainty than there is.
What you can check is the register of VEECs (Victorian energy efficiency certificates) and the product register, both at veu.esc.vic.gov.au. Beyond that, your best protection is what you put in your agreement with the AP, not anything the regulator does.
- Ask what happens to your payment if a claim is refused laterThat comes down to your agreement, not the law. If the answer's a shrug, that's your answer.
- Ask how long they've held accreditation, and for which activitiesAccreditation goes activity by activity. An AP accredited for water heating can't carry your space heating job.
- Notice how they get their leads, because it's your exposure tooBoth March 2026 cases involved doorknocking and telemarketing. If the AP above you is getting leads that way, the conduct rules are being broken on jobs you're installing.
- Keep your own copies of everythingIf the AP goes down, their records can go with them. Yours are what you'd have to rely on.
Working out whether to get accredited?
It's a real decision with real numbers on both sides, and most of the people offering advice make money whichever way you go.
Kevin has no stake in which way you go. Ask him.
Who this is for: small and medium HVAC contractors in Victoria. If you're a homeowner after a rebate or a repair, you need a licensed contractor, not us, and yours can point you the right way.
Related
- Victorian Energy Upgrades marketing rules, and the two bansCold-call telemarketing banned since May 2024, doorknocking since August 2024. Plus the rule that stops you buying leads from someone else's cold call.
- Accredited person, scheme participant, or neitherThe VEU has three legal roles, and yours decides who ends up in court. Most HVAC install businesses are scheme participants, not accredited persons.
- How to become a VEU accredited personEvery step, fee and deadline. $3,000 to apply, $1,000 a year to renew, a decision in 20 business days, and it only covers activities you're approved for.
- The real cost of accreditation isn't the feeYou pay for your own audit every two years, keep records for six years, do yearly CPD from 30 March, and answer for everyone working under you.
Review date: 1 January 2027. Figures in this area change without much notice and this page carries some that will go stale. Every number above is dated and sourced so you can check it yourself. If you find something out of date here, tell us and we will fix it.
